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Temenos: Not able to join this year’s TCF? Click here to read some of the highlights from day 1 of the conference Donnerstag, 16. Mai 2013 - 13:07

TCF2013 - Day 1 Highlights

16 May 2013 

Here are some of the highlights from day 1 of the conference.

 

David Arnott – CEO of Temenos First to speak was David Arnott, CEO of Temenos. He told us that the financial services industry is at a turning point, facing an almost perfect storm of new regulations, disruptive technology, societal change, multi-speed and uncertain economic growth and exploding data. This is giving rise to challenges and opportunities across areas such as banking the unbanked, retaining customer loyalty, changing channels mix, new competition, servicing the mass affluent and data insight. To stay viable and relevant, financial institutions need to act now; they need to embrace technological change. He explained how, working with our customers and investing industry-leading levels of R&D, Temenos has built the right solutions to enable financial institutions to get ahead in the multi-speed world, to capitalise on the opportunities and to deal with the challenges - solutions such at Temenos Connect, which fuses Temenos’ market leading User Experience Platform (UXP) technology with its rich domain knowledge to give financial institutions a five-fold productivity improvement in building new apps and interfaces. But, he also said that having the right solutions is not enough and Temenos is working on a number of initiatives to ensure the value of Temenos solutions crystallises fast and that we continue to deliver and maximise value after go-live. Steve Prentice, VP & Gartner Research Fellow Next to speak was Steve Prentice, VP & Gartner Research Fellow, the first of our external speakers. Steve reinforced the same messages as David about how much the world is changing and echoed the same themes around data, digitalisation and the challenges posed by a growing and more elderly population. Interesting, however, Steve’s view is the landscape for all companies – including financial services - is changing so much not because of any one trend so far, but because of the confluence of these trends. So, for example, technological innovation coupled with the pervasive use of this new technology is transforming the way we interact with each other and consume goods and services. Steve finished by arguing that given that new technology is so important and ubiquitous, every company is now a technology company and must invest heavily to stay ahead of what are increasingly shorter technology cycles – that or risk extinction. Product  Steve Prentice was followed by a presentation from our product group which was hosted by Mark Winterburn, Product Director, and which featured several product demos. First up was Robert Burch, Channels Product Director, introducing to our audience Temenos Connect and showing how easy it is to add apps and services and deploy them in real time. After Robert was John Schlesinger, our Chief Enterprise Architect, who explained the work that Temenos has been doing with the technology platform underpinning our solutions. John introduced the integration framework, which allows our customers to integrate Temenos solutions with other applications quickly and without any code and which was used by Commercial Bank of Africa to launch M-Shwari in just 3 months (vs. 12 had it had to build point to point interfaces). John also introduced the interaction framework and gave an update on the roadmap. John gave way to Pierre Bouquieaux, PWM Product Director, who shared some of the enhancements we have made to our solutions, such as the FACTCA module and the new tablet app for RMs, to help remove the headache of new regulation and to enable them to give a fuller service to their customers. He also demonstrated the integrated front end for our solutions built using our UXP capabilities. Lastly, Todd Winship, Business Intelligence Product Director, and Adrian Hadley, Retail Product Director, talked about the importance of data (the new oil) to gain insight into customers to build loyalty. They showed the new relationship pricing module, which allows banks to set preferential pricing to reward loyalty and repeat customer. Todd demoed the new version of Insight, which as well as having significantly enhanced customer and operational intelligence is also 5x faster and has a 50x smaller hardware footprint. Breakout sessions In the afternoon, there were breakout sessions presented in most cases by Temenos alongside a customer or partner or by customers and partners alone. In one of many sessions, Accenture presented on wealth management for Generation D – the 75m+ digital generation, highly educated, risk averse, suspicious, with USD27trn+ of assets to manage. In another, Renaissance Credit talked about running its full banking operations with T24 in the cloud and growing at 20% a year. For live updates, please follow Temenos on Twitter.

 

Looking forward to day two….