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Avolta awarded duty-free tender at Santiago de Chile International Airport Dienstag, 24. Juni 2025 - 19:19

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Basel, Switzerland
June 24, 2025

Press Release (PDF)

NEWS RELEASE

Avolta awarded duty-free tender at Santiago de Chile International Airport

Avolta (AVOL: SIX) has been awarded to sign a 12-year duty-free concession agreement by Chile’s Directorate General of Civil Aviation (DGAC) and the National Customs Service (Customs), reinforcing its leadership position in Latin America. Set to commence in Q3 2026, this concession will expand Avolta’s established presence at Santiago de Chile Airport.

This concession agreement with DGAC and Customs marks one of the most significant public travel retail tenders in the region in recent years and builds on Avolta’s 30-year strong track record in Santiago de Chile International Airport, where it already operates a successful duty-paid business.

Under the new agreement, Avolta will operate two expansive walkthrough duty-free stores, including a nearly 3,000 m2 departures store and a 2,800 m2 arrivals store, along with additional last-minute outlets located within the concourses. These new spaces will allow Avolta to introduce supplementary categories, elevating the travel retail offering with a focus on customer experience, integrating local culture, and offering premium services.

“This win is a testament to the trust built over many years and our deep understanding of Latin American travel retail. With this renewed partnership, we will deliver a reimagined experience that blends global best practices with the unique spirit of Chile,” said Enrique Urioste, President and CEO LATAM, Avolta. “We are proud to continue contributing to the country’s tourism and economic growth while always putting passengers at the center.”

The new operations will reflect Avolta’s dedication to customer-centric innovation while celebrating the richness of Chilean heritage through travel retail experience. 

For further information:

CONTACT

 

Rebecca McClellanCathy Jongens
  
Global Head
Investor Relations
Director Corporate 
Communications
Phone : +44 7543 800 405 Phone : +31 6 28 19 88 28 
rebecca.mcclellan@avolta.netcathy.jongens@avolta.net
  

About Avolta

Avolta AG (SIX: AVOL) is a leading global travel experience player. With the traveler at its strategic core, Avolta maximizes every moment of the traveler’s journey through its combination of travel retail and travel food & beverage, passion for innovation and excellent execution. Avolta’s well-diversified business across geographical, channel and brand portfolio pillars operates in 70 countries and 1,000 locations, with over 5,100 points of sale across three segments – duty-free, food & beverage and convenience – and various channels, including airports, motorways, cruises ferries, railways, border shops and downtown. An inherent element of Avolta’s business strategy is aiming for sustainable and profitable growth of the company while fostering high standards of environmental stewardship and social equity – making meaningful impact in the local communities. The company’s access to 2.5 billion passengers each year reinforces the power of its more than 77,000 people, committed to surprising guests and delivering solid execution, supporting the company in creating value for all stakeholders.

To learn more about Avolta, please visit www.avoltaworld.com